Knowledge Base | ConnectPOS Tue, 19 Aug 2025 11:22:34 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://www.connectpos.com/wp-content/uploads/2023/09/cropped-logo-CPOS-favicon-32x32.webp Knowledge Base | ConnectPOS 32 32 Refresh https://www.connectpos.com/knowledgebase/refresh/ https://www.connectpos.com/knowledgebase/refresh/#respond Mon, 18 Aug 2025 21:08:07 +0000 https://www.connectpos.com/?post_type=docs&p=103826 To update data on Sell Screen, go to Menu >> Refresh.

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To update data on Sell Screen, go to Menu >> Refresh.

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Flush caches https://www.connectpos.com/knowledgebase/flush-caches/ https://www.connectpos.com/knowledgebase/flush-caches/#respond Mon, 18 Aug 2025 21:07:20 +0000 https://www.connectpos.com/?post_type=docs&p=103824 To clear local data and resync data from ecommerce platform: Step 1: In the first screen after logging in > Click on Manage > Flush Cache Step 2: Choose the criteria that you want to flush > Click Flush All Step 3: Go back then go to sell screen and see if everything works or […]

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To clear local data and resync data from ecommerce platform:

Step 1: In the first screen after logging in > Click on Manage > Flush Cache

Step 2: Choose the criteria that you want to flush > Click Flush All

Step 3: Go back then go to sell screen and see if everything works or not

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Quotation https://www.connectpos.com/knowledgebase/quotation/ https://www.connectpos.com/knowledgebase/quotation/#respond Mon, 18 Aug 2025 21:06:16 +0000 https://www.connectpos.com/?post_type=docs&p=103821 To save order as a quoteStep 1: Proceed a normal order until the checkout stepStep 2: Instead of completing the order, click on Save as > QuoteStep 3 (optional): Print the quotation template if such template has been set up within Manage > Receipt > Style: Quotation To convert a quotation to a saleStep 1: […]

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To save order as a quote
Step 1: Proceed a normal order until the checkout step
Step 2: Instead of completing the order, click on Save as > Quote
Step 3 (optional): Print the quotation template if such template has been set up within Manage > Receipt > Style: Quotation



To convert a quotation to a sale
Step 1: Access quotation list in Menu > Advanced > Quotations
Step 2: Click to view the quotation detail
Step 3: Click Convert to sale

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Inventory Adjustment https://www.connectpos.com/knowledgebase/inventory-adjustment/ https://www.connectpos.com/knowledgebase/inventory-adjustment/#respond Mon, 18 Aug 2025 21:03:31 +0000 https://www.connectpos.com/?post_type=docs&p=103818 Step 1: Menu > Advanced > Inventory Adjustment > Enter new stock qty > Save

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Step 1: Menu > Advanced > Inventory Adjustment > Enter new stock qty > Save

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Stock TakeStep 1 : Menu > Advanced > Stocktake https://www.connectpos.com/knowledgebase/stock-takestep-1-menu-advanced-stocktake/ https://www.connectpos.com/knowledgebase/stock-takestep-1-menu-advanced-stocktake/#respond Mon, 18 Aug 2025 21:03:02 +0000 https://www.connectpos.com/?post_type=docs&p=103813 Step 2 : Create a new stock take > Save >  Quick start Step 3 : Process stocktake by adding items to the list and actual inventory counts > Save temporarily or Review when done Step 4: Override to change new stock qty (if needed) > Complete

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Step 2 : Create a new stock take > Save >  Quick start

Step 3 : Process stocktake by adding items to the list and actual inventory counts > Save temporarily or Review when done

Step 4: Override to change new stock qty (if needed) > Complete

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Stock TransferTo create a stock transfer request https://www.connectpos.com/knowledgebase/stock-transferto-create-a-stock-transfer-request/ https://www.connectpos.com/knowledgebase/stock-transferto-create-a-stock-transfer-request/#respond Mon, 18 Aug 2025 21:02:21 +0000 https://www.connectpos.com/?post_type=docs&p=103807 Step 1 : Menu > Advanced > Stock transfer Step 2 : Create a new stock transfer request by selecting origin warehouse and destination warehouse Add all the items and stock qty > Save Step 3: Click on New request to proceed with stock transfer > Fill in the amount of stock you want to […]

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Step 1 : Menu > Advanced > Stock transfer

Step 2 : Create a new stock transfer request by selecting origin warehouse and destination warehouse

Add all the items and stock qty > Save

Step 3: Click on New request to proceed with stock transfer > Fill in the amount of stock you want to transfer > Save > Send

Step 4: To receive stock transfer 


Go to the outlet assigned to destination warehouse > Advanced > Stock transfer > Request > Fill in the number of items received > Receive

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Common Use Case – Sale Report Tab https://www.connectpos.com/knowledgebase/common-use-case-sale-report-tab/ https://www.connectpos.com/knowledgebase/common-use-case-sale-report-tab/#respond Mon, 18 Aug 2025 21:00:07 +0000 https://www.connectpos.com/?post_type=docs&p=103803 Step 1: Open Sale Report under the Revenue section. Step 2: Select date range & filters Step 3: Export to Excel(if needed)

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  • Purpose: Detailed breakdown of each order.
  • How to Use:
  • Step 1: Open Sale Report under the Revenue section.

    Step 2: Select date range & filters

    Step 3: Export to Excel(if needed)

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    Report Types & How to Use Them https://www.connectpos.com/knowledgebase/report-types-how-to-use-them/ https://www.connectpos.com/knowledgebase/report-types-how-to-use-them/#respond Mon, 18 Aug 2025 20:59:36 +0000 https://www.connectpos.com/?post_type=docs&p=103797 Revenue Report Step 3: Export via PDF or Excel (Sale Report supports Excel). Orders Report Purpose: See details of every order in the selected date range. How to Use: Step 1: Menu > Orders > Select date range & filters.Step 2: Switch between tabs.Step 3: Export if needed. Product Report Tax Report

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    Revenue Report
    • Purpose: View total and net sales, revenue breakdowns by customer, outlet, cashier, category, and payment method.
    • How to Use:
      Step 1: Menu > Revenue > Select date range & filters.
      Step 2: Switch between tabs:
      • Total Revenue
      • Net Revenue
      • Revenue by Customer / Outlet / Seller / Category
      • Sale Report
      • Payment Methods

    Step 3: Export via PDF or Excel (Sale Report supports Excel).

    Orders Report

    Purpose: See details of every order in the selected date range.

    How to Use:

    Step 1: Menu > Orders > Select date range & filters.
    Step 2: Switch between tabs.
    Step 3: Export if needed.

    Product Report

    • Purpose: Track sales performance for each product.
    • How to Use:
      Step 1: Menu > Product > Choose date range $ filters.
      Step 2: Sort by Quantity Sold or Total Sales.
      Step 3: Export if needed

    Tax Report

    • Purpose: View taxes collected by date.
    • How to Use:
      Step 1: Menu > Tax > Set date range.
      Step 2: Export for tax filing or accounting.

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    Using Reports’ Filters https://www.connectpos.com/knowledgebase/using-reports-filters/ https://www.connectpos.com/knowledgebase/using-reports-filters/#respond Mon, 18 Aug 2025 20:56:08 +0000 https://www.connectpos.com/?post_type=docs&p=103794 At the top of each report page, use filters to control the data shown: The report refreshes automatically after setting filters.

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    At the top of each report page, use filters to control the data shown:

    • Date Range – Select start & end dates.
    • Sales Channel – Choose In Store.
    • Outlet – Pick one or multiple outlets.
    • Register – Select register(s).
    • Order Status – Filter by Paid, Unpaid, Refunded, etc.

    The report refreshes automatically after setting filters.

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    Accessing the Report Page https://www.connectpos.com/knowledgebase/accessing-the-report-page/ https://www.connectpos.com/knowledgebase/accessing-the-report-page/#respond Mon, 18 Aug 2025 20:53:27 +0000 https://www.connectpos.com/?post_type=docs&p=103790 Step 1: Go to: https://daily.connectpos.com/Step 2: Log in with your ConnectPOS account.Step 3: From the left menu, choose a report type:

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    Step 1: Go to: https://daily.connectpos.com/
    Step 2: Log in with your ConnectPOS account.
    Step 3: From the left menu, choose a report type:

    • Revenue
    • Orders
    • Products
    • Tax

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