{"id":103444,"date":"2025-08-19T01:33:43","date_gmt":"2025-08-18T18:33:43","guid":{"rendered":"https:\/\/www.connectpos.com\/?post_type=docs&#038;p=103444"},"modified":"2025-08-19T01:39:31","modified_gmt":"2025-08-18T18:39:31","password":"","slug":"logging-into-connectpos","status":"publish","type":"docs","link":"https:\/\/www.connectpos.com\/knowledgebase\/logging-into-connectpos\/","title":{"rendered":"Logging into ConnectPOS"},"content":{"rendered":"\n<p>There are two ways to log in to ConnectPOS: via the <strong>web-based version<\/strong> or the <strong>app-based version<\/strong>.<br>For the best performance and full functionality, always use the <strong>app-based version<\/strong>.<br>The <strong>web-based version<\/strong> should only be used for your first-time login to set up your account and initial settings. After that, please log in exclusively through the app.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-using-the-web-based-version\"><strong>Using the Web-Based Version<\/strong><\/h6>\n\n\n\n<p>You can log in to ConnectPOS directly from your web browser.<\/p>\n\n\n\n<p>Step 1: Visit<a href=\"https:\/\/retail.connectpos.com\"> retail.connectpos.com<\/a>.<\/p>\n\n\n\n<p>Step 2: Enter your <strong>Username<\/strong> and <strong>Password<\/strong> provided in your setup email.<\/p>\n\n\n\n<p>Step 3: Click <strong>Login<\/strong> to access your store.<\/p>\n\n\n\n<p>If you forget your password, click <strong>Forgot Password?<\/strong> and follow the instructions in the reset email.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdkIntn5R65wN3qr7dPj8kvsrdfbKdh5TpstOBDA6riyTgttQrFITHM5FFvdk_6T2K2EwLQxJM5lBvpJrM-O4wcAmHOy4CUedbwX1dSZFSHQdEeRgGubTZXG_FvIlgF5Mzdingl?key=Z1blEn3PUf98C2ZmALZbrw\" alt=\"How to log in to ConnectPOS?\"\/><\/figure>\n\n\n\n<p><em>Note:<\/em> After your account is set up, you will receive an email containing your username and a link to set your password. Once your password is created, you can log in at any time through your browser.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><strong>Using the App-Based Version <\/strong><strong><em>(Recommended)<\/em><\/strong><\/h6>\n\n\n\n<p>You can also log in to ConnectPOS by using the ConnectPOS app on your preferred device.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>iOS (iPad\/iPhone):<\/strong> <a href=\"https:\/\/apps.apple.com\/us\/app\/connectpos\/id1494831927\">Download the ConnectPOS app from the Apple App Store<\/a><\/li>\n\n\n\n<li><strong>Android:<\/strong> <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.connectpos.spos\">Download the ConnectPOS app from the Google Play Store<\/a><\/li>\n\n\n\n<li><strong>Windows\/Mac: <\/strong><a href=\"https:\/\/apps.microsoft.com\/store\/detail\/connectpos\/9MTJN0TLBZT8?hl=en-us&amp;gl=US\">Download the desktop version from our Download Page<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>To log in:<\/strong><br><strong>Step 1:<\/strong> Open the <strong>ConnectPOS<\/strong> app you downloaded.<br><strong>Step 2:<\/strong> Enter your <strong>Username<\/strong> and <strong>Password<\/strong> provided in your setup email.<br><strong>Step 3:<\/strong> Tap <strong>Login<\/strong> to access your store.<\/p>\n\n\n\n<p>If you forget your password, tap <strong>Forgot Password?<\/strong> on the login screen and follow the instructions in the reset email.<br>After logging in, your store\u2019s products, customers, and orders will be automatically synced to the POS system.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are two ways to log in to ConnectPOS: via the web-based version or the app-based version.For the best performance and full functionality, always use the app-based version.The web-based version should only be used for your first-time login to set up your account and initial settings. After that, please log in exclusively through the app. [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[1544],"doc_tag":[],"class_list":["post-103444","docs","type-docs","status-publish","hentry","doc_category-getting-started"],"year_month":"2026-04","word_count":267,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Lindsay Lohan","author_nicename":"baolh2","author_url":"https:\/\/www.connectpos.com\/author\/baolh2\/"},"doc_category_info":[{"term_name":"Getting Started","term_url":"https:\/\/www.connectpos.com\/knowledgebase-category\/getting-started\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.1 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Logging into ConnectPOS | ConnectPOS<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Logging into ConnectPOS\" \/>\n<meta property=\"og:description\" content=\"There are two ways to log in to ConnectPOS: via the web-based version or the app-based version.For the best performance and full functionality, always use the app-based version.The web-based version should only be used for your first-time login to set up your account and initial settings. 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