{"id":103677,"date":"2025-08-19T03:15:50","date_gmt":"2025-08-18T20:15:50","guid":{"rendered":"https:\/\/www.connectpos.com\/?post_type=docs&p=103677"},"modified":"2025-08-19T03:15:51","modified_gmt":"2025-08-18T20:15:51","password":"","slug":"creating-managing-native-store-credit","status":"publish","type":"docs","link":"https:\/\/www.connectpos.com\/knowledgebase\/creating-managing-native-store-credit\/","title":{"rendered":"Creating & Managing Native Store Credit"},"content":{"rendered":"\n

The Store Credit<\/strong> feature allows you to issue, track, and redeem store credit for customers. Store credit acts like a virtual balance that customers can use for future purchases, either as a refund method or as part of a loyalty program.<\/p>\n\n\n\n

To configure the Store Credit function:<\/p>\n\n\n\n

Step 1<\/em>: For enabling Store Credit on ConnectPOS, please contact our support team at support@connectpos.com<\/a> so we can enable this function for you.<\/p>\n\n\n\n

Step 2<\/em>: Login to the ConnectPOS Account > Open your Outlet\/Register<\/p>\n\n\n\n

Step 3<\/em>: Go to Settings > Store Credit<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n

Step 4<\/em>: Configure Store Credit function:<\/p>\n\n\n\n

    \n
  • Enable Store Credit: Toggle ON<\/strong> to activate the store credit feature for your store.<\/li>\n\n\n\n
  • In App: Toggle ON<\/strong> to allow customers to earn and use store credit directly in the POS application. If you are using a Store Credit plugin integrated, please turn it OFF<\/strong>.<\/li>\n\n\n\n
  • Earn Points Conversion Rate\n
      \n
    • Define how much money spent earns store credit points.<\/li>\n\n\n\n
    • Example: 1 NZ$ = 1 Point means for every 1 New Zealand dollar spent, the customer earns 1 store credit point.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
    • Redemption Conversion Rate\n
        \n
      • Define how store credit points are converted back into currency for redemption.<\/li>\n\n\n\n
      • Example: 1 Point = 1 NZ$ means 1 store credit point can be redeemed for 1 New Zealand dollar.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
      • Reset Store Credit (Store Level)\n
          \n
        • Toggle ON to reset all customers\u2019 store credit balances for the store.<\/li>\n\n\n\n
        • Use with caution \u2014 this action cannot be undone.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n

          Step 5<\/em>: SaveAfter adjusting your settings, click Save<\/strong> to apply changes.<\/p>\n","protected":false},"excerpt":{"rendered":"

          The Store Credit feature allows you to issue, track, and redeem store credit for customers. Store credit acts like a virtual balance that customers can use for future purchases, either as a refund method or as part of a loyalty program. To configure the Store Credit function: Step 1: For enabling Store Credit on ConnectPOS, […]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[1555],"doc_tag":[],"class_list":["post-103677","docs","type-docs","status-publish","hentry","doc_category-store-credits"],"year_month":"2026-04","word_count":232,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Lindsay Lohan","author_nicename":"baolh2","author_url":"https:\/\/www.connectpos.com\/author\/baolh2\/"},"doc_category_info":[{"term_name":"Store Credits","term_url":"https:\/\/www.connectpos.com\/knowledgebase-category\/store-credits\/"}],"doc_tag_info":[],"yoast_head":"\nCreating & Managing Native Store Credit | ConnectPOS<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Creating & Managing Native Store Credit\" \/>\n<meta property=\"og:description\" content=\"The Store Credit feature allows you to issue, track, and redeem store credit for customers. 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